Privacy Policy

Privacy Policy

In this Privacy Policy, EV Network S.r.l. explains how it collects, uses, and protects the personal data of users on the shop.evnetwork.it website. Protecting your privacy is important to us, and we process your personal data in compliance with the EU Regulation 2016/679 (GDPR) and other applicable Italian data protection regulations.

1. Data Controller
   The data controller is EV Network S.r.l., located at Via Emilio Salgari 14/e, 31056 Roncade, Treviso, Italy. For any questions or requests regarding this Privacy Policy, you can contact us via email at info@evnetwork.it or by calling us at +39 366 4373328.

2. Data Collected
   EV Network S.r.l. collects the following personal data:

• Data provided directly by the user: Name, surname, address, email address, phone number, and payment information. This data is collected during registration, order placement, or through inquiries made via our website.
• Data collected automatically: Browsing information, such as IP address, browser type, pages visited, and time spent on the site. This data is collected through cookies and other tracking technologies.

3. Purpose of Data Processing
   Your personal data is processed for the following purposes:

• Order management: To process, confirm, and ship your orders and to send you notifications related to the order.
• Customer support: To respond to questions and requests, provide assistance, and enhance your shopping experience.
• Commercial communications: To send you, with your consent, information about promotions, offers, and updates on our products and services.
• Site improvement: To analyze site usage and improve our services and your browsing experience.

4. Legal Basis for Data Processing
   The processing of your personal data is based on one of the following conditions:

• Contractual performance: Necessary for executing the purchase contract.
• Consent: For processing data for marketing and promotional purposes, with the user’s explicit consent.
• Legal obligations: To comply with legal obligations, such as retaining fiscal data.
• Legitimate interest: For security purposes, site improvement, and managing complaints or disputes.

5. Data Retention
   Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected. Order-related data will be kept in compliance with legal tax retention requirements. Data used for marketing purposes will be retained until consent is withdrawn by the user.

6. Data Sharing
   EV Network S.r.l. does not sell or rent your personal data to third parties. Data may be shared with:

• Service providers: Companies that support EV Network S.r.l. in site management, payment processing, and order shipping. These providers process data solely on our behalf and in accordance with our instructions.
• Public authorities: When required by law or to protect our rights and those of our customers.

7. Data Security
   EV Network S.r.l. employs technical and organizational security measures to protect your personal data from unauthorized access, loss, or disclosure. Your data is processed using encryption technologies and protected by advanced security systems.

8. User Rights
   Users have the right to:

• Access their personal data and request a copy.
• Rectify inaccurate or incomplete personal data.
• Delete their personal data (right to be forgotten).
• Restrict the processing of personal data.
• Object to data processing for marketing purposes.
• Data portability, by requesting the transfer of data to another data controller.

To exercise your rights, you can contact us via email at info@evnetwork.it.

9. Changes to the Privacy Policy
   EV Network S.r.l. reserves the right to modify this Privacy Policy at any time. Changes will be published on this page and will take immediate effect. We encourage you to periodically review this section to stay informed about our data processing practices.

Thank you for choosing shop.evnetwork.it. We are committed to protecting your privacy and providing a secure shopping experience.