Privacy Policy

Privacy Policy

With this Privacy Policy, EV Network S.r.l. explains how it collects, uses and protects the personal data of users of the shop.evnetwork.it website. Personal data is processed in compliance with Regulation (EU) 2016/679 (GDPR) and applicable Italian data protection laws.

  1. Data Controller
    The data controller is EV Network S.r.l., with registered office at Via Emilio Salgari 14/e, 31056 Roncade (TV), Italy. You may contact the data controller at info@evnetwork.it or by phone at +39 366 4373328.

  2. Data Collected
    EV Network S.r.l. may collect the following categories of personal data:

  • Data provided directly by the user:
    name, surname, billing and shipping address, email address, phone number and information necessary to process payments, collected during account registration, order placement or customer support requests.
  • Technical and browsing data:
    information strictly necessary for the operation and security of the website, such as IP address, session data, browser type and device type. This data is used exclusively for technical and security purposes.

  1. Purpose of Data Processing
    Personal data is processed for the following purposes:

  • Order management: processing, confirmation and shipment of orders and related communications.
  • Customer support: handling support requests, returns and complaints.
  • Legal and fiscal obligations: compliance with applicable laws and regulations.
  • Website security: prevention of fraud, abuse and unauthorized access.

  1. Legal Basis for Processing
    The processing of personal data is based on:

  • Performance of a contract: processing necessary to manage orders and payments.
  • Legal obligations: compliance with tax, accounting and regulatory requirements.
  • Legitimate interest: ensuring website security and proper delivery of requested services.

  1. Online Payments
    To process payments, the website uses third-party payment service providers (such as Stripe, PayPal or similar services). Payment data is processed directly by the respective providers, acting as independent data controllers, in accordance with their own privacy policies. EV Network S.r.l. does not store or have access to full payment card details.

  1. Data Retention
    Personal data is retained only for as long as necessary to achieve the purposes for which it was collected. Order and invoicing data is retained in accordance with legal retention obligations.

  2. Data Sharing
    EV Network S.r.l. does not sell or rent personal data. Data may be shared exclusively with:

  • Service providers: technical, logistics and payment service providers, acting as data processors or independent data controllers.
  • Public authorities: where required by law.

  1. Data Security
    Appropriate technical and organizational measures are implemented to protect personal data against unauthorized access, loss or disclosure.

  2. User Rights
    Users have the right to:

  • access their personal data;
  • request rectification or updating of inaccurate or incomplete data;
  • request erasure of personal data, where applicable;
  • restrict or object to data processing;
  • lodge a complaint with the competent Data Protection Authority.

Requests may be submitted by email to info@evnetwork.it.

  1. Changes to this Privacy Policy
    EV Network S.r.l. reserves the right to amend this Privacy Policy at any time. Any changes will be published on this page and will take effect immediately.

Thank you for choosing shop.evnetwork.it. We are committed to protecting your privacy and providing a secure shopping experience.